Top 50 IT Procedures
Learn more about IT Procedures
This collection provides templates for the most common IT procedures. Use them to help formulate and document procedures used in the operation and management of any IT organization.
Here are the 50 IT Procedure Templates included in this Bundle:
- Anti-Spam Testing Scorecard
- Basic Skills Assessment Template
- Business Requirements Template
- Change Communication Worksheet
- Change Request Form
- Characteristics of Requirements Checklist
- Checklist for Project Closure
- Client Software Use Survey
- CRM Request for Proposal Template
- End-User Satisfaction Survey
- ERP Request for Proposal Template
- Firewall Change Request Form
- Flowchart SOP Template
- Functional Specifications Template
- Functional Test Plan Template
- Functional Test Results Template
- Hierarchical SOP Template
- Incident Log Form
- Information Technology Standards and Guidelines
- Internal Service Level Agreement
- Issue Details Worksheet
- IT Contract Template
- IT Department Budget Template
- IT Project Manager Skills Tool
- IT Project Request Form Template
- IT Services Catalog Template
- Letter of Agreement Template
- License Inventory Template
- Meeting Agenda Template
- Move/Add/Change Request Form
- New Employee IT Resources Request Form
- Patch Priority Matrix
- Performance Review Template
- Post Implementation Review Report Template
- Project Change Request Form
- Project Charter Creation Template
- Project Closure Checklist
- Project Definition Statement
- Project Post Mortem Template
- Quality of Service Requirements Template
- Risk Evaluation Form
- Server Moves Template
- Spare Parts Inventory
- Step-by-Step SOP Template
- Telecom Billing Audit Template
- Third-Party Access Request Form
- Usability Goals and Requirements
- Vendor Selection Matrix
- VoIP Power Worksheet
- WAN Assessment Template
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Top 50 IT Tools for Small Businesses
Learn more about IT Tools
This collection represents the 50 most useful IT tools for small businesses, as determined by small business IT managers. It includes common IT policies, IT procedures and other useful tools.
Here are the Top 50 IT Tools for Small Businesses included in this Bundle:
- Administrative Rights Policy
- Anti-Virus Policy
- Basic Skills Assessment Template
- Checklist for Project Closure
- Complete Security Assessment Tool
- Consultant Evaluation Matrix
- Data Security Policy
- Desktop Move/Add/Change Policy
- Document Retention Policy
- E-Mail Acceptable Use Policy
- E-Mail Archiving and Retention Policy
- Firewall Policy
- Flextime Policy
- Functional Specifications Template
- GPS Cell Phone Policy
- Help Desk Triage Policy
- Incident Log Form
- Information Technology Standards and Guidelines
- Instant Messaging Security Policy
- Internal Service Level Agreement
- Internet Acceptable Use Policy
- Issue Details Worksheet
- IT Contract Template
- IT Department Budget Template
- IT Equipment Loan Policy
- IT Overtime Policy
- IT Salary Worksheet
- IT Support Policy
- Laptop Loan Agreement
- Letter of Agreement Template
- Meeting Agenda Template
- Mobile Device Acceptable Use Policy
- Move/Add/Change Request Form
- Network Security Policy for Portable Computers
- New Employee IT Resources Request Form
- Offsite Storage Location Audit
- Password Policy
- Performance Review Template
- Printer Policy
- Remote Access Policy and Agreement
- Removable Media Acceptable Use Policy
- Server Configuration Policy
- Server Moves Template
- Server Space Usage Policy
- Software Acquisition and Acceptance Testing Policy
- Software Installation Policy
- Spare Parts Inventory
- Vendor Selection Matrix
- Web Site Credibility Checklist
- Wireless Security Access Policy and Agreement
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Top 50 IT Policies
Learn more about IT Policies
An IT policy manual ensures that your organization has documented policies in place for things like e-mail usage, administrative rights and data security. These templates are easily customizable to your business environment.
Here are the 50 IT Policies included in this Bundle:
- Account Privileges and Expiry Policy
- Administrative Rights Policy
- Anti-Harassment Policy Statements
- Anti-Virus Policy
- Change Control - Freezes & Risk Evaluation Policy
- Data Security Policy
- Desktop Move/Add/Change Policy
- Document Retention Policy
- E-Mail Acceptable Use Policy
- E-Mail Archiving and Retention Policy
- Firewall Policy
- Flextime Policy
- Flowchart SOP Template
- GPS Cell Phone Policy
- Hardware Sanitization Policy
- Help Desk Triage Policy
- Hierarchical SOP Template
- Incident Log Form
- Information Technology Standards and Guidelines
- Instant Messaging Security Policy
- Internal Service Level Agreement
- Internet Acceptable Use Policy
- IT Equipment Loan Policy
- IT Overtime Policy
- IT Services Catalog Template
- IT Support Policy
- Media Copyright Policy
- Metadata Removal Policy
- Mobile Device Acceptable Use Policy
- Network Security Policy for Portable Computers
- Password Policy
- Patch Management Policy
- Patch Priority Matrix
- PDA Usage Policy and Agreement
- Policy for Employee Use of Social Networks
- Remote Access Policy and Agreement
- Removable Media Acceptable Use Policy
- Server Configuration Policy
- Server Space Usage Policy
- Software Acquisition and Acceptance Testing Policy
- Software Development Policy
- Software Installation Policy
- Step-by-Step SOP Template
- SysAdmin Code of Conduct
- Taxonomy Quality Assurance Policy
- Third-Party Access Policy
- Third-Party Access Request Form
- Weblog Policy
- Wireless Access Point Policy
- Wireless Security Access Policy and Agreement
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Top 50 IT Job Descriptions
Learn more about IT Job Descriptions
Detailed IT job descriptions help you recruit and keep great staff - and build the right department structure. With a library of job descriptions focused on responsibilities and requirements, you'll be able to identify the best candidates and understand who is typically responsible for what tasks.
Here are the Top 50 IT Job Descriptions included in this Bundle:
- Application Development Manager
- Application Integration Specialist
- Application Support Analyst
- Applications Manager
- AV Technician
- Business Process Analyst
- Business Requirements Analyst
- Business Systems Analyst
- CAD Operator
- Chief Information Officer
- Chief Technology Officer
- Corporate Compliance Officer
- Database Administrator
- Database Analyst
- Database Developer
- Desktop Technician
- Director of IT
- Geographic Information Systems (GIS) Manager
- Hardware Technician
- Help Desk Manager
- Help Desk Technician
- Infrastructure Manager
- IT Architect
- IT Asset Manager
- IT Manager
- Network Administrator
- Network Engineer
- Network Manager
- Network Technician
- Operations Manager
- PACS (Picture Archiving and Communications System) Administrator
- PC Technician
- Programmer
- Programmer Analyst
- Project Manager
- Purchasing & Procurement Manager
- Quality Assurance Analyst
- Quality Assurance Manager
- Security Administrator
- Server Administrator
- Software Engineer
- System/Software Application Tester
- Systems Analyst
- Systems Architect
- Systems Engineer
- Technical Writer
- User Interface Analyst
- VP of IT
- Web Developer
- Webmaster
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